Yes it does work,
Have a look at :-
http://www.consumeractiongroup.co.uk/
They will help, you can claim against Bank, Credit Cards, Loans and even Mobile Phone's - get the money back that is yours.
Regards
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Get back your bank charges
or try
Reclaim Bank Charges Guide
Includes template letters to send off
http://www.moneysavingexpert.com/cgi-bi ... 0760,24632,
Reclaim Bank Charges Guide
Includes template letters to send off
http://www.moneysavingexpert.com/cgi-bi ... 0760,24632,
Ex RE 1986 till 1997